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Privacy Policy

What does Aquesta do with your personal information?

Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.

The types of personal information we collect and share depend on the product or service you have with us. This information can include:

  • Social Security Number and Income
  • Account Balances and Payment History
  • Credit History and Credit Scores

When you are no longer our customer, we continue to share your information as described in this notice.

All financial companies need to share personal information to run their everyday business. In the section below, we list the reasons financial companies can share their personal information; the reasons chooses to share; and whether you can limit this sharing.

Reasons we can share your personal information Does Aquesta share? Can you limit this sharing?
For our everyday business purposes—
such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus
Yes No
For our marketing purposes—
to offer our products and services to you
Yes No
For joint marketing with other financial companies No We don’t share
For our affiliates’ everyday business purposes—
information about your transactions and experiences
Yes No
For our affiliates’ everyday business purposes—
information about your creditworthiness
Yes No
For our affiliates to market to you Yes No
For nonaffiliates to market to you No We don’t share

Questions? Please call 704-439-4343.


Who we are

Who is providing this notice?
Aquesta Bank and it’s affiliate Aquesta Insurance Services

What we do

How does Aquesta protect my personal information?
To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.

We restrict employee access to your personal information to only those employees who have a business reason to know such information.

How does Aquesta collect my personal information?

We collect your personal information, for example, when you:

  • open an account
  • apply for insurance
  • use your debit card
  • deposit money
  • apply for a loan

We also collect your personal information from others, such as credit bureaus, affiliates or other companies.

Why can’t I limit all sharing?

Federal law gives you the right to limit only:

  •  share for affiliates’ everyday business purposes – information about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for nonaffiliates to market to you

State laws and individual companies may give you additional right to limit sharing.


Definitions

Affiliates

Companies related by common ownership or control. They can be
financial and nonfinancial companies.

  •  Our affiliates include Aquesta Insurance Services

Nonaffiliates

Companies not related by common ownership or control. They can be financial and nonfinancial companies.

  • Aquesta does not share with non-affiliates so they cannot market to you.

Joint Marketing

A formal agreement between nonaffiliated companies that together market financial products or services to you.

  • Aquesta does not joint market with non-affiliates.


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